Shipping policy

Shipping Policy

We aim to get your order to you as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days. You'll receive a confirmation email with tracking details once your order is dispatched.

Please note: Orders are not shipped on weekends or public holidays.

Shipping Rates & Delivery Times

We currently ship Australia-wide. Shipping options and rates will be calculated at checkout based on your location and order size.

Standard Shipping: 2–8 business days
Express Shipping: 1–4 business days

Delivery timeframes are estimates provided by our carriers and may vary.

Free Shipping

We offer free standard shipping on orders over $100 Australia-wide.

Lost or Delayed Parcels

Once your order has been shipped, we rely on third-party carriers to deliver your items. We are not responsible for delays, but will always assist in tracking down any missing parcels.

If your parcel is delayed or marked as delivered but hasn't arrived, please contact us at jessica.r.a.e@outlook.com and we’ll help you follow it up.

Incorrect Addresses

Please double-check your shipping address before placing your order. We are not responsible for parcels lost due to incorrect information.